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Help Desk Monday, June 14, 2021 Help Desk Home » Desktops » Common issues » Missing information in System Management BIOS

1. Missing information in System Management BIOS

Problem

Missing information such as serial number or model number in the System Management BIOS (SMBIOS).

Some Transource desktop and notebook computers have typically shipped without asset information fields being populated in SMBIOS.

Solution

As of this year (2010) all Transource Desktop and Notebook computers come standard with the Model number and Serial number fields populated in SMBIOS.

A Desktop Management Interface (DMI) utility is available for those desktop and notebook computers that have shipped without SMBIOS information being populated. Use the Drivers and Utilities lookup feature on the Transource support page to find the DMI utility for your computer.