Privacy Policy

Transource Services Corporation Privacy Policy

Effective Date: August 3rd, 2026

Transource Services Corporation is committed to protecting the privacy and security of your personal information. This policy describes how we collect, use, and safeguard the information you provide when using our website and services.

1. Our Commitment to Your Privacy

Transource values the trust inherent in our customer relationships. It is our strict policy to never give, sell, or rent your personal information to any third parties for marketing or other related purposes. The information we collect is used exclusively by Transource to fulfill orders, provide services, and enhance your buying experience.

2. Information We Collect

We collect personal information necessary to process transactions, provide technical services, and manage our business relationship with you. This information falls into two main categories:

A. Information You Provide Directly

This information is collected via website forms, phone calls, emails, or service contracts:

  • Contact Information: Name, job title, company name, mailing address, email address, and telephone number.
  • Financial Information: Credit card numbers, purchase order details, and other necessary financial information required to complete a purchase or service agreement.

Account Credentials: Usernames and passwords used to access Transource online portals or customer accounts.

B. Information Collected Automatically

When you visit our website, we may collect technical data:

  • Usage Data: IP address, browser type, operating system, pages viewed, time spent on the site, and referring websites.
  • Cookies and Tracking: We use cookies to enable shopping cart functionality, customize your web experience, and analyze site traffic. If you have disabled cookies in your web browser, you may not be able to place an order or use certain features online.

3. How We Use Your Information

Transource uses the information collected for the following business purposes:

  • Fulfilling Orders and Services: To process purchases, deliver products, manage inventory, and execute service contracts.
  • Technical Support: To provide maintenance, repair, and support products and systems we supply and install.
  • Communication: To contact you regarding your orders, service status, warranty information, and technical updates.
  • Marketing and Promotions: To inform you about special promotions, product updates, and new services that may be of interest, based on your relationship with Transource.

Website and Service Improvement: To analyze website usage, create updates, and improve the quality and functionality of our products and services.

4. Security of Your Personal Information

Transource is committed to using industry-standard measures to protect your data.

Internal Access: Access to your personal information is restricted to employees with roles which require it to perform their job duties (e.g., order fulfillment, technical support).

Data Encryption: Our website secures your private information using Secure Socket Layer (SSL) encryption. This encryption technology helps ensure that only you and Transource have access to the information you transmit online.

5. Third-Party Disclosures

We will not disclose your personal information to third parties except in the following limited circumstances:

  • Service Providers: We may share information with trusted partners necessary for order fulfillment, such as shipping carriers (for delivery) or credit card processors (for payment). These third parties are prohibited from using your personal information for any purpose other than providing services to Transource.

Legal Compliance: We will disclose information when legally required to do so, such as in response to a court order or government subpoena.

6. Your Choices and Contact Information

If you have questions about this policy or wish to update your information, please contact us:

  • Telephone: 1-800-486-3715
  • Email: [email protected]
  • Mailing Address: 2405 West Utopia Road | Phoenix, AZ 85027

We reserve the right to modify this privacy policy at any time. Changes will be posted to this page, and the “Effective Date” will be updated accordingly.

7. Transource Text Messaging Terms of Use

By “Opting In” to or using a “Text Message Service” (as defined below) from Transource, you accept these Terms & Conditions.

This agreement is between you and Transource. All references to “Transource,” “we,” “our,” or “us” refer to Transource, located at:

Transource
2405 W. Utopia Rd.
Phoenix, AZ 85027
Phone: (623) 879-8882
Email: [email protected]

DEFINITIONS

“Opting In,” “Opt In,” and “Opt-In” refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or multiple text messages.

“Text Message Service” includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

CONSENTING TO TEXT MESSAGING

By consenting to receive text messages from us, you agree to these Text Messaging Terms and Conditions, as well as any applicable Transource Terms & Conditions and Privacy Policy, which are incorporated herein by reference.

E-SIGN DISCLOSURE

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

TRANSOURCE TEXT MESSAGE SERVICE PRIVACY POLICY

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you.

This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in delivering mobile messages.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Nonetheless, we reserve the right to disclose information as necessary to satisfy any applicable law, regulation, governmental request, avoid liability, or protect our rights or property.

This Text Message Service Privacy Policy applies to your use of the Text Message Service and is not intended to modify any general Transource Privacy Policy that may govern your relationship with us in other contexts.

COSTS OF TEXT MESSAGES

We do not charge you for the messages you send and receive through this text message service. However, message and data rates may apply. Depending on your wireless plan or other applicable provider, you may be charged by your carrier or other provider.

FREQUENCY OF TEXT MESSAGES

This Text Messaging Service is intended for conversational person-to-person communication between you and Transource employees.

We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our services and whether you take actions that generate additional messages from us (such as sending a HELP request).

HELP INSTRUCTIONS

For help or support regarding this Text Message Service, you may reply HELP to any message, or contact us directly at:

Phone: (623) 879-8882
Email: [email protected]

OPTING OUT OF TEXT MESSAGES

If you no longer want to receive text messages, you may reply to any text message with: STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE.

Because this is a person-to-person communication service, opt-out requests apply to the specific conversation between you and the Transource employee and associated phone number.

After unsubscribing, we may send you a confirmation message confirming your opt-out request.

CONTACT US

For support or questions regarding this Text Message Service, contact:

Transource
2405 W. Utopia Rd.
Phoenix, AZ 85027
Phone: (623) 879-8882
Email: [email protected]

ADDITIONAL TERMS

Any additional legal terms, including binding arbitration, class action waiver provisions, or other dispute resolution terms, should be added if applicable.