Privacy Policy

Transource Services Corporation Privacy Policy

Effective Date: October 15th, 2025

Transource Services Corporation is committed to protecting the privacy and security of your personal information. This policy describes how we collect, use, and safeguard the information you provide when using our website and services.

1. Our Commitment to Your Privacy

Transource values the trust inherent in our customer relationships. It is our strict policy to never give, sell, or rent your personal information to any third parties for marketing or other related purposes. The information we collect is used exclusively by Transource to fulfill orders, provide services, and enhance your buying experience.

2. Information We Collect

We collect personal information necessary to process transactions, provide technical services, and manage our business relationship with you. This information falls into two main categories:

A. Information You Provide Directly

This information is collected via website forms, phone calls, emails, or service contracts:

  • Contact Information: Name, job title, company name, mailing address, email address, and telephone number.
  • Financial Information: Credit card numbers, purchase order details, and other necessary financial information required to complete a purchase or service agreement.

Account Credentials: Usernames and passwords used to access Transource online portals or customer accounts.

B. Information Collected Automatically

When you visit our website, we may collect technical data:

  • Usage Data: IP address, browser type, operating system, pages viewed, time spent on the site, and referring websites.
  • Cookies and Tracking: We use cookies to enable shopping cart functionality, customize your web experience, and analyze site traffic. If you have disabled cookies in your web browser, you may not be able to place an order or use certain features online.

3. How We Use Your Information

Transource uses the information collected for the following business purposes:

  • Fulfilling Orders and Services: To process purchases, deliver products, manage inventory, and execute service contracts.
  • Technical Support: To provide maintenance, repair, and support products and systems we supply and install.
  • Communication: To contact you regarding your orders, service status, warranty information, and technical updates.
  • Marketing and Promotions: To inform you about special promotions, product updates, and new services that may be of interest, based on your relationship with Transource.

Website and Service Improvement: To analyze website usage, create updates, and improve the quality and functionality of our products and services.

4. Security of Your Personal Information

Transource is committed to using industry-standard measures to protect your data.

Internal Access: Access to your personal information is restricted to employees with roles which require it to perform their job duties (e.g., order fulfillment, technical support).

Data Encryption: Our website secures your private information using Secure Socket Layer (SSL) encryption. This encryption technology helps ensure that only you and Transource have access to the information you transmit online.

5. Third-Party Disclosures

We will not disclose your personal information to third parties except in the following limited circumstances:

  • Service Providers: We may share information with trusted partners necessary for order fulfillment, such as shipping carriers (for delivery) or credit card processors (for payment). These third parties are prohibited from using your personal information for any purpose other than providing services to Transource.

Legal Compliance: We will disclose information when legally required to do so, such as in response to a court order or government subpoena.

6. Your Choices and Contact Information

If you have questions about this policy or wish to update your information, please contact us:

  • Telephone: 1-800-486-3715
  • Email: info@transource.com
  • Mailing Address: 2405 West Utopia Road | Phoenix, AZ 85027

We reserve the right to modify this privacy policy at any time. Changes will be posted to this page, and the “Effective Date” will be updated accordingly.